Windows QuickTime 7.7.9 disables web plug-in

Windows QuickTime 7.7.9 disables web plug-in

As a LearningSpace user online video content is a core part of the learning system. Over time the nuances for web based video playback have morphed as the software technologies have changed but for LearningSpace users Quicktime has always been a solid solution to view live and recorded videos.

As a result of the technology evolution we can expect that QuickTime’s days are limited as a web based video playback tool. With this initiative in mind it is possible Apple recently took steps in this direction by disabling the web plug-in by default.

In an effort to maintain system security the new Apple release of Quicktime 7.7.9 no longer installs the web plugin by default and is removed if you have a previous version of QuickTime on your Windows machine. For LearningSpace users that will still need this legacy plug-in, you can add it back using the “Modify” setup option in the installer. The Apple documentation indicates that in order to get the plugins back, re-run the installer and specifically select the web plugin under “Modify” installation. You can also follow the steps below if you are having problems with QuickTime 7.7.9.

Apple Security Content about update:




For users that would like to update to QuickTime 7.7.9 or need to recover from a 7.7.9 update to QuickTime in LearningSpace.

Navigate to the Control Panel > Programs > Programs and Features page and select QuickTime from the installed programs. After this, please click on the “Change” button.

Select  “Modify” option and click “Next”


Then select the “Optional QuickTime Features > QuickTime Web Plug-in”.


Select “Entire feature will be installed on local hard drive”


After installation open Firefox and look for a “Plug-in blocked” warning in the address bar and select “Allow and Remember”.


The QuickTime 7.7.9 is an example of an inconvenience of technology evolution and will take a little time to fix but with the above steps you will be back in operation quickly.


This fixes and provides a temporary workaround to a legacy web tool that we hope is not needed in the near future.



This is a trend that will eventually result in a move to plugin-free HTML 5 content for all providers. Last fall Chrome removed legacy plugins the required NPAPI, all in an effort to progress the technologies and improve security (see article). Popular plugins like QuickTime, Flash and JAVA all historically used the NPAPI method and for now LearningSpace users will have to use plugins to allow video playback but there will be a better playback method in the near future for all users.

In the future, we hope to see if fully HTML 5 compatible LearningSpace content system. With HTML 5 we could see a “Plugin-free” system that works on  multiple browsers and devices.





Leave a reply

Your email address will not be published. Required fields are marked *